QA/QC Engineer


100% Remote



Instant Teams is looking for a dynamic QA/QC Engineer to join our product management team.

The QA/QC Engineer will be responsible for working with the Product Manager, VP of Technology, and the development team to verify the product releases meet the requirements and provide a pleasing and consistent user experience.  Acceptance testing will be performed before each release, including regression testing to make sure previous features are not broken, and smoke testing to verify successful deployment to each environment.

They will also be responsible for load and scalability testing because our upcoming growth goals are very demanding and performance and reliability must be maintained throughout.

Day in the Life

  • Design and execute systems to check for issues
  • Document test cases and results
  • Perform and document risk analysis
  • Code automated tests
  • Create test plans
  • Develop standards and procedures to determine product quality and release readiness
  • Drive innovation and streamline overall testing processes
  • Identify, isolate, and track bugs throughout testing
  • Identify potential problems that users might encounter
  • Perform manual and automated testing
  • Research and analyze product features being tested
  • Research new tools, technologies, and testing processes
  • Review user interfaces for consistency and functionality
  • Provide Tier 2 product support

What We’re Looking For

(and not by any means dealbreakers!)


  • Excellent written and verbal communication
  • Ability to work in a cross-functional team environment
  • Extremely detail oriented
  • Great troubleshooting skills
  • Strong programming knowledge
  • React, Express, GraphQL knowledge is a plus
  • Familiarity with AWS is a plus
  • Excellent organization and time management
  • Knowledge of scripting and coding languages
  • Experience with automated UI testing tools is a plus
  • Performance, load, and stress testing
  • Smoke and Regression testing
  • Experience with operations dashboards
  • Knowledge of various accessibility standards are a plus

Required Education and Experience

  • 3+ years of experience in QA/QC
  • Bachelor degree in a related field or equivalent experience

Start Date

As soon as we can get the right person in place!

Regular Working Shifts

Available to work 40 hours/week and be available during your time zone’s core working hours

Eastern Time Zone Team Members
10 am – 4 pm

Central Time Zone Team Members
9 am – 3 pm

Mountain Time Zone Team Members
9 am – 3 pm

Pacific Time Zone Team Members
8 am – 2 pm

Hawaiian Time Zone Team Members
7 am – 1 pm

The remaining 2 hours are flexible on the front end or the back end, with approval and communication to your supervisor.

About Us

We are a Workforce on a Mission.
Our unique combination of talent, technology, and remote teams takes on outdated models of customer support and customer service teams. We’ve built a modernized model of mission-centric service that puts our customers ahead and impacts an untapped market of military-connected professionals.


This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments.)

EEO and Harassment Statement

Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams’ contractors and employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.